Terms & Conditions
TRAINING TIMES/SESSIONS
Assessment: All new clients are required to do a minimum* of 1 Private Assessment session before commencing with their Pilates practice. In this session we will discuss your personal requirements and reasons for starting Pilates, your posture and basic movement mechanics and the foundation principles that make Pilates such an effective movement modality.
*5 Private sessions are recommended before joining group classes
Private Session: The sessions are personalised, limited to 1 client, tailored to the requirements of the client specifically so as to work towards the needs and goals of the individual. The session is booked at an agreed upon time, recurring at least once* weekly until notice is given that it is no longer required.
*twice weekly is recommended
Group Classes: Mat classes are limited to 10 participants to ensure a high standard of teaching, and quality execution of movement. Booking/rescheduling/cancelling of group classes is the sole responsibility of the client, these changes can be managed via your online profile on our studio booking system.
*5 Privates sessions are recommended before joining group classes
PAYMENTS/BOOKING
All payment is required in advance.
- Via an email invoice followed by an electronic or PayPal transfer
- In studio in advance when booking for upcoming sessions or purchasing a pack renewal – we accept credit cards, cash and snapscan.
Private booking: Private bookings are arranged via email with the instructor directly and sessions booked at a suitable time for both parties. Please note that 1.5 times rate apply on Saturdays and 2 times rate on Sundays.
Group class booking: All group class bookings need to be made online via our website on a first come first serve basis, and payment made upfront. Tracking of group class package expiry and sessions remaining is the responsibility of the client. Expiry dates will not be extended unless medical reasons restrict you from continuing your practice, in which case appropriate documentation is required.
STUDIO CLOSURES
Holidays: The studio is closed on all major public holidays and weekends. We do not offer group classes on public holidays. Should you wish to have a private session on a public holiday or weekend, a request must be made within a reasonable time frame and discussed with the Pilates Practitioner or studio manager. Please refer to T’s & C’s regarding weekend rates for private sessions.
TERMINATION OF TRAINING/TRANSFERS
Termination: Outside of exceptional circumstances and as agreed upon by both the Pilates Practitioner and Client; a 30 day notice period of contract termination, is required.
Liability Release
In agreeing to this waiver, I agree not to hold Pilates FOR ALL instructors responsible for any injuries or other misfortune sustained while performing any of the services provided by Pilates FOR ALL.
Below Are the Studio Policies of Pilates FOR ALL:
STUDIO POLICIES:
1. TIME
1.a Please arrive at least 5 minutes prior to the start of your class.
2. COMFORT AND HOUSE-KEEPING
2.a Please provide an accurate physical / medical history in your form.
2.b Pilates is a "hands on" approach. If this is uncomfortable for you in any way, please inform us.
2.c Please wear comfortable workout clothing that will enable your instructor to observe the movement of your body. Please bring a pair of clean non-slip socks, to wear during your workout. These socks must not be the same ones that you’re wearing that day. This provides a hygienic environment for all clientele.
2.d Please use the cleaning material provided to wipe down equipment after every class.
3. BILLING
3.a Payment for classes must be made in advance.
3.b.4 please make sure you cancel your appointment/class on the Pilates FOR ALL 24 hours beforehand, in order to avoid being charged for the appointment.
4. CANCELLATIONS
4.a CANCELLATIONS MUST BE MADE 24 HOURS BEFORE THE START OF YOUR APPOINTMENT.